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First of all we want to wish all our customers HAPPY NEW YEAR 2009! Due to the high volume of emails and requests we decided to structure given the priorities, all the incoming mail. Thats means that we are offering now a more organized Contact Us form, divided into 4 criterias: Product Informations, Get a Free Quote, Customer Support and Update Requests. We hope to make it all more easier and simple for the customers and also to maintain the same productivity and quality level of our products and surely of our Support System. This is only one of the changes planned for this year. More to come! We also made some minor changes to the shopping process, mostly just regarding the look and feel. Hope that the returning customers will like it even more. The updated "How to Buy Guide" describes the whole process and toghether with the Customer FAQ everybody can understand the complete process. This represents actually another proof to our involvment and care towards the customer. The support offered from the start and continued with the usage, stands for the qualtiy of the services we are offering.
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