theFactory.ro is a trademark of
SKEPSIS Consult. www.skepsis-consult.ro
SKEPSIS Consult SRL Drumul intre Tarlale 41C
Sector 3 Bucharest
032982 Romania.
02:00 - 12:00 New York (GMT-5)
07:00 - 15:00 London (GMT)
09:00 - 17:00 Bucharest (GMT+2)
17:00 - 01:00 Sydney (GMT+10)
Please feel free to
contact us using the available forms below if you have any issues or questions. By submitting to one of the
following contact forms a ticket will be opened in our system. You will receive a confirmation email. Depending on
the time zone and workload we will answer as soon as possible. Please note the different timezone GMT+2 and working
hours. The answer will be also in the email content included, so no extra login to the ticket system will be
necessary. To continue a ticket just replay without modifying the message subject. For further ticket proceedings
check our Customer FAQ. Please use only
German or
English Language.
Not one of our customers yet?
Feel free to ask
any question you might have
regarding our products.
At this moment we are already booked
for the next period of time,
making us unavailable
for further customized projects.
Are you a customer
and encountered an issue
regarding one of our products?
Send a Ticket here...
A quick look at the product about box
and you noticed a new minor version is out?
You checked our terms and you are
entitled to receive the new major version for free?
For any significant and additional information regarding client and company policies and further
procedures, please check the following: