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The Factory > Forum > eCommerce Factory Suite for Joomla CMS. > Raffle Factory > Bug or design?
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Author Topic: Bug or design?  (Read 898 times)
lumo
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Bug or design?
« on: March 21, 2010, 09:33:58 pm »

Hi,

Have tested this multiple times..
When you enter a new raffle there is always 1 more ticket issued than chosen in the config.

ie. Choose 10 tickets, in database 11 created.

Is this intentional and if so what is the extra ticket for
(It is only possible to sell the 10 )

(Sorry if I'm being very picky but the whole program will be checked for such things by a Licensing Authority)
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Factory Staff 02
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Re: Bug or design?
« Reply #1 on: March 22, 2010, 02:55:21 pm »

The amount the auctioneer enters in the number of tickets box is the one should be saved.
Not an increased one or any other.

I' ve just tested Raffle 1.1.1 on our local servers and I couldn't replicate any issues on saving / displaying the number of tickets of an raffle.
Perhaps I don't have the configuration of the component that leads to this.
Or perhaps you done some custom working in the Raffle Factory files that is responsible for this?
You can fix me a super admin account and writting permissions to the component files so I could inspect directly the source of a possible issue.

Sorin

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lumo
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Re: Bug or design?
« Reply #2 on: March 22, 2010, 04:08:25 pm »

Hi,
All reported ticket numbers are correct in the front and back but if you do a count in #__bids_tickets there is definitely one extra everytime.
Can you check directly in your database please.

Haven't touched anything around the ticket creation code etc

Cheers
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lumo
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Re: Bug or design?
« Reply #3 on: March 24, 2010, 10:46:26 am »

Hi Sorin,

Have installed a new Joomla with untouched Raffle 1.1.1.

It definitely creates always 1 extra ticket in the database, choose max 2 tickets, in database 3 are created.

This will not be passed by the Raffle authority if there is an extra stray ticket always.

I can give you full access to this site if you need it.

Cheers,

Lumo
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Erik
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Re: Bug or design?
« Reply #4 on: April 13, 2010, 01:35:38 pm »

If this is still an issue then like Sorin said:
"You can fix me a super admin account and writing permissions to the component files so I could inspect directly the source of a possible issue."
or open a ticket using the contact us form.
« Last Edit: April 13, 2010, 02:27:09 pm by Erik » Logged
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