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The Factory > Forum > VirtueMart Extensions & Payment Facilities > VM Factory Reports > Some issues
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Author Topic: Some issues  (Read 5229 times)
trodebac28
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Some issues
« on: August 04, 2010, 08:44:10 pm »

Dear colleagues,

I recently bought VM Factory Reports for VirtueMart but I've found some issues that need to be worked out.

The All Products Graph is missing (no image is displayed) and when I copy the image URL, that looks like:

http://chart.apis.google.com/chart?cht=p3&chtt=Products+Monthly+Report+Aug+2010&chts=FFA000,20&chdl=JS%20FIA%2015%|JS%20PROCOM%2026%|JS%20SEO%20TAGS%2012%|JS

I get the following error form Google:
Bad Request
Your client has issued a malformed or illegal request.
The parameter 'chs' must have a width of at least 1 pixel.



The Compare Products functionality doesn't work at all either. I select the products to compare, press the Compare button ... and nothing happens. No data to compare.

Another issue is that report graphs seem to ignore the settings. Altough Confirmed and Shipped are the selected fields for the Order types and VM totals, on the report graphs also the Pending state is included and so the graph picture doesn't match the report values.

And also the Use last X months for "Monthly Graphic Reports" and Use last Y years for "Yearly Graphic Reports" settings are ignored. Graphic reports always display just the last 12 months and the last 12 years, no matter the settings.

I've tried that for three Internet Browsers (IE8, FF3.6 and Chrome 5.0) and it happens the same for all of them.

It looks like too many issues for an stable product. Could you please help to work these issues out?

Kind regards,
César Revert.
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Erik
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Re: Some issues
« Reply #1 on: August 04, 2010, 08:51:53 pm »

Hi Cesar,

very strange issues, not encountered till now. But dont worry, one of our programmers will check them tomorrow, during office hours and get back to you with the results, eventually a fix if needed.
Till then, can you please tell us what Joomla and PHP version are you using?

Thank you for the feedback!
Erik
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codrutaK
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Re: Some issues
« Reply #2 on: August 05, 2010, 09:19:03 am »

Hi Cesar,

I couldn't reproduce the issues you met. Please send me a PM with the link and credentials if possible, so I can follow the data.

Regarding Google graph, you may have too many products in your list and this to create errors on google chart link.

Use last X months for "Monthly Graphic Reports" and Use last Y years for "Yearly Graphic Reports" settings are used in a formula to estimate the sales, not to choose the number of months / years to display.

Codruta K.

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trodebac28
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Re: Some issues
« Reply #3 on: August 06, 2010, 11:08:28 am »

Hi codrutaK,

I'll comment your points.

Regarding Google graph, we only give 5 products. It doesn't seem too much, and we sure have seen product reports on your site with many more products.

If the Use last X months for "Monthly Graphic Reports" and the Use last Y years for "Yearly Graphic Reports" are used to estimate the sales, maybe you should rename them to Use last X months for Sale Estimation and the Use last Y years for Sale Estimation because it raises serious confussions about the product features and what can be done with it.

About versions, we use Joomla 1.5.12 and PHP 5.2.13. I'll PM you now with link and credentials.

Regards,
César.
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codrutaK
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Re: Some issues
« Reply #4 on: August 06, 2010, 04:00:32 pm »

Hi Cesar,

We issued for you the latest remake, containing a fix for All Products graph Google URL.
Regarding compare products, due to the MySQL requirements, please use standard SKU's, meaning without spaces and special characters like '-', '/'. 
I will get back to you with the Graph Reports link.

Thank you for your feedback!
Codruta K.
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codrutaK
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Re: Some issues
« Reply #5 on: August 09, 2010, 10:50:00 am »

Hello Cesar,

How is All Products google graph working?

Please reactivate that test account for me so I can see the values for monthly graph.

thank you!

Codruta K.
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codrutaK
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Re: Some issues
« Reply #6 on: August 10, 2010, 04:17:52 pm »

Hello Cesar,

We issued for you the latest remake, containing a fix for:
* Monthly/yearly graphic values according to VM Total Settings for selected statuses;
* Report Graphic link - Monthly Reports page displayed by the VM Reports Factory menu item

Please let me know if this remake solved your issues.

Thank you for your feedback.
Codruta K.
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The Factory's Development Team member.
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