For more detailed information please check also our Customer FAQ's.
Prices, Payment and Delivery. All prices are in EURO € currency and all taxes are included. Listed prices are subject to change without further notice. There will be no supplementary charges. The payment process and all payments are processed by third parties. Orders not followed immediately by any payment will be erased from the system and are not the subject of any commercial commitment. For all details regarding order processing, payment and delivery please check our How to Buy Guide.
Refunds. If you will encounter any unfix-able issues that cannot be resolved by us, we will refund your money for a period of 7 days after purchase or if our component doesn't have any features what we mentioned in the features list (description tab on the product page).
Due to the nature of the product, the fact that the software can be evaluated (on the demo-server) prior to purchase and that once downloaded it cannot be returned or exchanged, there is no right of cancellation once you have started downloading. By placing an order on this site for a downloaded product you acknowledge that you cannot have recourse to the EU Distance Selling Directive (Directive 97/7/EC) or the Consumer Protection (Distance Selling) Regulations 2000 to cancel or return a product once you have started downloading that product. This does not affect your other statutory rights. Please use the contact us form if you need further information.
In cases of claims, when a refund is claimed and not granted by the payment processor authority, the license will be revoked immediately, this kind of actions being considered a direct fraud attempt. Further support and correspondence will cease and if the case requires we will proceed with legal actions for illegal usage.
Product description, screenshots and demo-server. Please note that on older product pages, screenshots may appear from newer products, or vice-verse. The screenshots may differ from version to version and are not a real standard, especially since the look can be changed, they are present only for evaluation purposes! Also please note that the demo-server for each product may present certain Joomla tweaks which of course are not related to the component, but only for presentation purposes, especially since we grant backend access, or run older versions which may look different then the latest version!
The source codes of our products and custom work are NOT encrypted and we hope it will never be necessary to apply such measures. Our intention is to provide customers with more comfort and flexibility.
Free for Download Extensions with Paid Support. This extensions are free for download. Paid support for free products is offered only in our forum in a special access board. Support covers only the latest available version for download, not older versions and only product issues, not further customizations, tweaks or code questions. Once a support unit is paid, customers will be able to post questions in the special designated board. We will try to replay as soon as possible, maximum of 24 hours, on working days. A paid support unit is 10 euro and will apply for 2 weeks.
Custom Work License. The custom work that we are offering is intellectual proprietary licensed. Complete or partial use of the custom code in other extensions or projects is strictly prohibited. Exclusive intellectual property rights are under complete ownership of SKEPSIS Consult SRL. This means that the buyer is entitled to install and use it only on a single site. Resale or distribution of our custom work is strictly forbidden. Regarding custom work, our terms stated here are valid if no other agreement was closed.
In cases of abuse like brand name miss-usage, further distribution of the licensed part of the code, unjustifiable refund requests, improper languages on forums, spamming, etc., the license will be revoked immediately.
Customers working with 3-rd party developers, should ensure that if a third party acquired the license for them, worked their site or customized the product further to suit their site requirements, signed previous with the third party an NDA agreement in order to respect our terms & conditions presented here. This measure should offer protection to our customers, in case that the third party is violating the terms & conditions.
Warranty and Support. We guarantee that our products match their described features. We are not liable when our products may not function properly due to any particular system configuration, but we are trying to solve all the problems. So please do not hesitate to contact us, preferably on our forum. Please note that we are trying to answer as soon as possible, but take also under consideration our time zone (GMT +2) and working days. Support and warranty are offered for a period of one year after acquiring the site license and does not include questions regarding the code, how to customize it or further development plans. Eventual fixes will be included in the next version and distributed according to the licensing rights. Customer modified sources, bonus licenses and free products are excluded from any warranty and support. Site licenses are not transmittable and cannot be further sold. Support for encountered issues covers only the latest available version, not older product versions.
Updates for commercial Products. Sold products are sold as they are. We are offering for free, as a bonus, for customers who are registering the product on a single domain free minor updates. The customer will receive then upon request the next minor version releases for free for a single registered domain only, till the next major version will be out, for a period of one year, for the licensed site. In case that after acquiring the product, a major version will be released or no other (minor or major), the initial product is sold as presented with no further bonds. Please note that if any updates will be released, they will come as they are and only in special cases an upgrade script will be released. In cases of abuse the license will be revoked immediately!
Customized Versions are build on existing versions and are NOT the subject of any update, as well any bonus or free distributed licenses. Non-commercial products are also distributed as presented and are not the subject of updates.
Offers.The quotes included in our offers for custom work are valid for 24 hours if there is no other stipulation because of the constant price-offer optimization. Time-frames are approximate, since they may vary due to the clients feedback. Offers are not transmittable. Offers are having a private and confidential character and cannot be published in any form. If involving our products, most probably the custom work will be realized on the latest available version. The answers for questions involving our products in generally are based on the latest available version.
Order Acceptance. Terms of payment shall be determined in our discretion and as otherwise agreed to by us. Payment shall be made by a credit card, Paypal or Moneybookers (Skrill). Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. Where payment is made by credit card, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain value receive our manual approval. We also may require additional verification or information before accepting any order.
Site Users and Members. By registering to our site you become a member and also can post topics in the forum. From time to time it's possible that we will inform you on different issues or products. If you don't want to receive our information then please let us know and we will delete your membership account.
Very pertinent behavior on the forum may lead to a ban and canceled membership. without any previous notification, especially in case of spamming or advertising other products. In order to avoid this please do not use improper language, insults, or have a pertinent behavior (for more please see Customers FAQ).
You agree that you will not misuse or abuse account access and passwords. You agree that you will only use your password and that you will take all reasonable precautions to protect its secrecy.
Disclaimer and Limitation of Liability as to Products Sold. EXCEPT AS EXPRESSLY STATED HEREIN, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE. EXCEPT AS EXPRESSLY STATED HEREIN, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL WE BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL, LOSS OF USE EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY.
WE SHALL NOT BE LIABLE IF WE ARE UNABLE TO PERFORM ANY OF OUR OBLIGATIONS CONTAINED IN THESE TERMS AND CONDITIONS DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY MACHINE, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND OUR CONTROL.
THE FOREGOING TERMS AND CONDITIONS APPLY UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH US IN WRITING, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
Typographical Errors. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Referrals and Links. The author is not responsible for any contents linked or referred to from his pages, unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guest books or mailing lists provided on his page.
Copyright. The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymous data or an alias. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
We welcome all comments, feedback, information, or materials, which you submit to us through or in conjunction with this Site ("Feedback"). Please note that your Feedback shall be considered non-confidential and become our property. By submitting your Feedback to us, you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to your Feedback. We shall be free to use your Feedback on an unrestricted basis.
While we endeavor to provide the most accurate, up-to-date information available, the directories and information on this Site may be out of date or include omissions, inaccuracies or other errors. This Site and the materials therein are provided "AS IS." We make no representations or warranties, either express or implied, of any kind with respect to this Site, its operations, contents, information or materials. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
You agree that we, our directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, this Site or any other hyper-linked Web site, even if we are expressly advised of the possibility of such damages.
Termination of Usage.
We may terminate or suspend your access to or use of all or part of this Site, without notice, for any conduct that we believe is disruptive to this Site or is in violation of any applicable law or these Terms and Conditions.
Applicable Laws. Your use of this Site and available products, shall be governed in all respects by the laws of the Romanian state only. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Site, including but not limited to the purchase and usage of TheFactory brand and Skepsis Consult SRL products, shall be in the Romanian state courts, located on the Romanian territory. Any cause of action or claim you may have with respect to the Site, including but not limited to the purchase and usage of theFactory brand and Skepsis Consult SRL products, must be commenced within one (1) year after the claim or cause of action arises. Skepsis Consult SRL failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Skepsis Consult SRL may assign its rights and duties under this Agreement to any party at any time without notice to you.
Skepsis Consult SRL makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from locations outside Romania do so on their own initiative and are responsible for compliance with applicable local laws.
Capacity to Contract. You represent to us that you are of the legal age of majority in your state of residence and/or that you are duly authorized by your employer to use this Site.
Arbitration. By using this Site, you agree that Skepsis Consult SRL, at its sole discretion, may require you to submit any disputes arising from the use of this Site or usage of available products, or these Terms and Conditions concerning or, including disputes arising from or concerning their interpretation, violation, nullity, invalidity, non-performance or termination, as well as disputes about filling gaps in this contract or its adaptation to newly arisen circumstances, to final and binding arbitration under the Romanian Rules of Arbitration, by one or more arbitrators appointed in accordance with the said Rules. Notwithstanding these rules, however, such proceeding shall be governed by the laws of the Romanian state and conducted on Romanian territory, as set forth in the previous section.
Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Further, the arbitrator(s) shall have no authority to award punitive, consequential or other damages not measured by the prevailing party's actual damages in any arbitration initiated under this section, except as may be required by statute.
Legal Validity of this Disclaimer. This disclaimer is to be regarded as part of the Internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
Revision 2. The above new terms and conditions are applicable starting with 10. November 2011.
For more detailed information please check also our Customer FAQ's.