Distributing Updates. After acquiring one product site license, the customer will receive upon request the next minor version releases for free, till the next major version will be out, for a period of one year, for the licensed site. In case that after acquiring the product, a major version will be released or no other (minor or major), the initial product is sold as presented with no further bonds.

Minor updates are for example from version 1.0.0 to version 1.0.1 or 1.0.4 or 1.0.7. Major versions are from 1.0.0 or 1.0.7 to 1.1.0. If you read this and you are entitled to an update please send us an update request as described below.Please note that if any updates will be released, they will come as they are and only in special cases an upgrade script will be released. If released the update script will cover most probably only the latest version, so we recommend to always stay up-to-date in cases of free upgrades. 

When upgrading from one minor version to the upcoming one (ex. 1.8.2 to 1.8.3) perform first a complete site back-up, then just try to overwrite the component files (including modules and plugins) using a FTP client. This will work if no database changes are made to the new component version. Note of course that by doing this, any component code or template tweaks as well modifications to the language files will be lost, so do not forget to backup first! We strongly recommend that any update should be first made and tested on a test environment, not on a running site.

After the Update Request form is filled the data will be manually verified and a new download link will be issued. This will be automatically sent to the email address from the initial order. In case your email changed, do not forget also to update your Factory Profile information since without it, you wont be able to receive the new download link! In order to avoid some download issues, any present download-manager should be disabled (in some cases also the antivirus software which may corrupt the file due to the PHP code).

Please check the Articles of each new release and also the forum since there we will stipulate if the upgrade will be for FREE even if it's a major release! or any announcements regarding goodies or upgrade prices if any available.

Upgrades. If the above do not match and you want to upgrade, most likely a new license is required. Although according to our terms&conditions only minor versions are for free, like seen above we are offering most of the time major versions for free in order to help our customers and for them to benefit of a better product, with enriched features. Unfortunately this is not possible especially on major Joomla product versions, since this implies extra additional costs for us as developers and in order to maintain our support and product quality, we cannot offer everything for free.

Updates and Upgrades. Customized Versions are being built on existing versions and are NOT the subject of any update. Non-commercial products are also distributed as presented and are also not the subject of updates.

Please do not contact us for any update terms before an official release of the product version, since we wont be able to provide any information, due to our strict company policies!